Virtual Start: Tuesday, October 6, 2026 at 11:00 AM End: Tuesday, October 6, 2026 at 12:00 PM Time Zone: Eastern Time Add to my calendar Outlook Calendar Google Calendar Yahoo! Calendar iCal Calendar Remind Me
Event DescriptionSenior living leaders are balancing workforce pressure, occupancy, quality, financial sustainability, and resident outcomes. Too often, leadership teams only see the numbers after an issue has already become urgent.In this leadership workshop, ThreeWill will walk through a practical way to work backward from recurring operational issues, identify earlier signals that may show something is moving off track, and turn those signals into weekly measures leadership can review and act on.The session will connect the approach to common leadership concerns such as staffing, occupancy, referrals, quality, and resident outcomes. The final portion will include time for participants to bring specific questions or scenarios from their own organizations.ObjectivesIdentify recurring operational issues where leadership may be seeing the outcome too late to respond effectively.Work backward from a lagging outcome to identify possible early warning signals.Evaluate whether a measure is useful for leadership review based on clarity, ownership, timing, and actionability.Apply a weekly review rhythm that helps leadership teams move from reporting results to acting on emerging issues.SpeakersTommy Ryan, President and Co-Founder, ThreeWillTommy Ryan is President and Co-Founder of ThreeWill, a consulting firm that helps organizations improve performance by creating better visibility into the work and measures that matter. Tommy works with leadership teams to clarify outcomes, identify practical measures, and use Microsoft technologies to support better operational decision-making.Will Holland, Principal of Strategy and Marketing, ThreeWillWill Holland leads strategy and marketing for ThreeWill and supports the development of ThreeWill's senior living and human services content, workshops, and outreach.